Privacy Policy

Introduction

DN&O Auto Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Schedule service appointments
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in promotions or surveys

The personal information we may collect includes:

• Name, address, email address, and phone number
• Vehicle information (make, model, year, VIN)
• Service history and preferences
• Payment information

We may also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages you view and links you click
• Time spent on our website
• Referring website or source

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send service reminders and maintenance recommendations
• Communicate with you about promotions, updates, and other information
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information in the following situations:

• With service providers who perform services on our behalf
• With business partners with whom we jointly offer products or services
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have certain choices regarding the personal information you provide to us:

• You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails
• You can request access to, correction of, or deletion of your personal information by contacting us
• You can choose not to provide certain information, although this may limit your ability to use some features of our services

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@dgauto.com
• Phone: (973) 338-2805
• Mail: 1761 Edward Terrace,, Union, NJ07083